This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

New Folders Not Displayed

  • 2 antwoorde
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur LVampa

LVampa
LVampa
more options

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exists. The Folder View is set to "All". I have created folders before without any problems. The Thunderbird version is 24.3.0 for Mac. Any suggestions?

I am trying to create new folders (or sub-folders) under "Inbox" but they are not being shown. When I try to create them again I get a message the the folder already exists. The Folder View is set to "All". I have created folders before without any problems. The Thunderbird version is 24.3.0 for Mac. Any suggestions?

Gekose oplossing

First show the hidden file and folder:

Go to your profile:

Close Thunderbird!!

Enter in the folder ImapMail or Pop3Mail >> Enter in imap.webservice.com or pop3.webservice.com folder >> enter in the Inbox.sbd delete all archives .msf

Then try create again the folder.

Have sure that the folder isnt hidden in the list:

Lees dié antwoord in konteks 👍 0

All Replies (2)

Diego Victor
Diego Victor
more options

Gekose oplossing

First show the hidden file and folder:

Go to your profile:

Close Thunderbird!!

Enter in the folder ImapMail or Pop3Mail >> Enter in imap.webservice.com or pop3.webservice.com folder >> enter in the Inbox.sbd delete all archives .msf

Then try create again the folder.

Have sure that the folder isnt hidden in the list:

LVampa
LVampa Vraag-eienaar
more options

This worked!

Thanks for the info.