This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

only the default profile and still cannot reset browser

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

cathexes
cathexes
more options

I am running the new Windows 8.1 and just re-installed Waterfox 27. The browser keeps informing me that it is running slowly. The links send me to nowhere because my profile apparently doesn't show the reset button in Help / troubleshooting. The only profile I can locate indicates it is the default profile. This profile only has an alpha-numeric name that was self generated at some point.

I was using Waterfox on a previous Laptop using Win7x64 Ultimate I owned, it has sense died. This new Lenovo unit was installed with Windows 8, I allowed the upgrade to 8.1.Operates with an Intel(R) Core(TM) i5-4200U CPU @ 1600GHz 2.30GHz, 64-bit Operating System, x64-based processor.

Waterfox has installed itself in the "C:\Program Files\Waterfox\waterfox.exe" folders. I have done an un-install, a reinstall, of your browser.

I am running the new Windows 8.1 and just re-installed Waterfox 27. The browser keeps informing me that it is running slowly. The links send me to nowhere because my profile apparently doesn't show the reset button in Help / troubleshooting. The only profile I can locate indicates it is the default profile. This profile only has an alpha-numeric name that was self generated at some point. I was using Waterfox on a previous Laptop using Win7x64 Ultimate I owned, it has sense died. This new Lenovo unit was installed with Windows 8, I allowed the upgrade to 8.1.Operates with an Intel(R) Core(TM) i5-4200U CPU @ 1600GHz 2.30GHz, 64-bit Operating System, x64-based processor. Waterfox has installed itself in the "C:\Program Files\Waterfox\waterfox.exe" folders. I have done an un-install, a reinstall, of your browser.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to use the Profile Manager to start Firefox/Waterfox with this default profile.
You only see the Reset button if Firefox is started with the profile that is marked as Default=1 in the profiles.ini file.