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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I recently sent feedback indicating that my Canon MP 620 printer does not print with version 27.01, but does work with v 26.0. Will this be addressed soon?

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RJDBANDIT
RJDBANDIT
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I have a desktop running WinXP & a Canon MP620 printer. Everything working fine until I ungraded to version 27.01, printer stopped working in Firefox but functioning with all other programs & browsers. Have the latest drivers for printer & have run extensive diagnostics with no luck. Downgraded to version 26.0 & printer started working again. As soon as I "upgraded" to version 27.01 again, printer stopped working in Firefox only...All the other solutions in support tried with no luck other than the downgrade & remain in version 26.0.

I have a desktop running WinXP & a Canon MP620 printer. Everything working fine until I ungraded to version 27.01, printer stopped working in Firefox but functioning with all other programs & browsers. Have the latest drivers for printer & have run extensive diagnostics with no luck. Downgraded to version 26.0 & printer started working again. As soon as I "upgraded" to version 27.01 again, printer stopped working in Firefox only...All the other solutions in support tried with no luck other than the downgrade & remain in version 26.0.

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ideato
ideato
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Hello RJDBANDIT, did you try also a new fresh profile in ff27 ?


thank you