This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't find sync bookmarkets in android phone

more options

I have used Firefox for years but have just got an android mobile which I was hoping to sync my bookmarks to.

I have set up syncing on the pc, and linked my mobile (it tells me that it is syncing and the time it did it)

Now, whilst I am not used to the mobile yet, when I open Mozilla Firefox for android there is no sign of the actual bookmarks that it has synced!!!!!!!!!!

I am unsure where they are displayed as I can see no folder option only a tab to the right of the "Top Sites" tab and there is only: 1. firefox about.. 2. Firefox, Customize.... and 3. Firfox support..... AND at this point I am totally stuck.

Please if you can help I would be very grateful thank you.

I have used Firefox for years but have just got an android mobile which I was hoping to sync my bookmarks to. I have set up syncing on the pc, and linked my mobile (it tells me that it is syncing and the time it did it) Now, whilst I am not used to the mobile yet, when I open Mozilla Firefox for android there is no sign of the actual bookmarks that it has synced!!!!!!!!!! I am unsure where they are displayed as I can see no folder option only a tab to the right of the "Top Sites" tab and there is only: 1. firefox about.. 2. Firefox, Customize.... and 3. Firfox support..... AND at this point I am totally stuck. Please if you can help I would be very grateful thank you.

Gekose oplossing

If you “swipe” from right to left when you can see Top Sites on your phone, you'll get to the Bookmarks panel.

If your phone has successfully synced your desktop bookmarks, you'll see a “Desktop bookmarks” folder here.

Bear in mind that your desktop needs to have synced successfully (sounds like it has), and then your phone needs to have synced successfully.

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

HI gullrock25,

Thank you for your question. How long did you wait for the bookmarks to sync? There is is a default sync time in the android browser, but there are also wifi preferences in the phone that might delay the sync.

So to be sure you can check the menu Settings > Sync > [choose the right account called Firefox Sync]Sync now

You can force sync the Desktop and you should see Mobile Bookmarks in a folder in the Bookmark toolbar.

However a new sync is coming, please try it out. https://blog.mozilla.org/futurereleas.../test-the-new-firefox-sync-and-customize-the-new-ui-in-firefox-aurora/

more options

Thanks for your reply. I have allowed Firefox to sync my bookmarks and there is a date besides it saying last synced Thur 20th March 2014, so I assume that my Firefox bookmarks are now somewhere on my Android mobile.

The problem is I don't know where to find them!!! Can you help pleae?

more options

Hi gullrock25,

Yes, not a problem. It is on your awesome screen http://mzl.la/LDXdGW and more on it here Use bookmark folders to organize your bookmarks

more options

Gekose oplossing

If you “swipe” from right to left when you can see Top Sites on your phone, you'll get to the Bookmarks panel.

If your phone has successfully synced your desktop bookmarks, you'll see a “Desktop bookmarks” folder here.

Bear in mind that your desktop needs to have synced successfully (sounds like it has), and then your phone needs to have synced successfully.