This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Downloaded Firefox on my PC goes to: "Sign in-Google Accts-Mozilla Firefox. Why?HELP!

saccat
saccat
more options

I downloaded Firefox. But it does not open, rather it opens a Google page called "sign in- Google Accts - Mozilla Firefox. Don't know why. How is this Firefox of mine seeking to go through a "Sign - Google Acct" and where is such an account?

I downloaded Firefox. But it does not open, rather it opens a Google page called "sign in- Google Accts - Mozilla Firefox. Don't know why. How is this Firefox of mine seeking to go through a "Sign - Google Acct" and where is such an account?

All Replies (2)

alex_mayorga
alex_mayorga
  • Moderator
more options

Did you download your Firefox from https://mozilla.org/firefox/all/ or from somewhere else?

If the later, I suggest to uninstall it and get it from mozilla site directly.

Wesley Branton
Wesley Branton
more options

This is just a page that wants you to sign in to a Google account.
If you have not downloaded Firefox from the official source, do NOT sign in. Instead uninstall Firefox and re-download it from the official site (link provided by alex_mayorga)

When Firefox opens are you able to navigate to another website?