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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

cannot run ms safety scanner or fix it with firefox only save button shown

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when I switched from IE to Firefox none of my ms safety scanner or fix it programs will run There is no option to run as with IE and I have tried over and over to locate them in files and run but no work I have to keep switching back to IE to get them to work even with anti virus off

when I switched from IE to Firefox none of my ms safety scanner or fix it programs will run There is no option to run as with IE and I have tried over and over to locate them in files and run but no work I have to keep switching back to IE to get them to work even with anti virus off

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All Microsoft Fix It files are executables. For security reasons, you can't directly run programs. You can only save them and run them manually.

By default, files are saved to your Downloads folder. If you put them somewhere else, you can locate them in the Library, Downloads section. See the following article for details.