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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

'Unable to load address book file abook.mab.' How can I solve this? Email addresses not loading. Help Please!

  • 4 antwoorde
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  • Laaste antwoord deur pbeacom

pbeacom
pbeacom
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Hi. I'm using Thunderbird 24.4.0. It was working fine until a couple of days ago. Suddenly I started getting the following error message on opening Thunderbird:

"Unable to load address book file abook.mab. It may be read-only, or locked by another application. Please try again later."

As a result, when writing new emails my address book contacts do not load in the To: field. I now have to type or paste recipients' email addresses myself. I've tried closing and reloading the program, rebooting the PC several times, tried reinstalling Thunderbird, scanned the PC for malware and viruses, but no success at all.

Can anyone help me solve this? Does anyone know what might have caused the problem? I have hundreds of emails to write each day and it's really slowing me down!

I'd be grateful for any help or suggestions. Thanks!

Hi. I'm using Thunderbird 24.4.0. It was working fine until a couple of days ago. Suddenly I started getting the following error message on opening Thunderbird: "Unable to load address book file abook.mab. It may be read-only, or locked by another application. Please try again later." As a result, when writing new emails my address book contacts do not load in the To: field. I now have to type or paste recipients' email addresses myself. I've tried closing and reloading the program, rebooting the PC several times, tried reinstalling Thunderbird, scanned the PC for malware and viruses, but no success at all. Can anyone help me solve this? Does anyone know what might have caused the problem? I have hundreds of emails to write each day and it's really slowing me down! I'd be grateful for any help or suggestions. Thanks!

Gewysig op deur pbeacom

All Replies (4)

Matt
Matt
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try adding the Thunderbird profile folder to your anti virus program exceptions list

pbeacom
pbeacom Vraag-eienaar
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Did what you suggested, I thought it made sense... but sadly it didn't work. Still get the same error. Many thanks!

Matt
Matt
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when you open your address book, are the entries there to be viewed or copied?

pbeacom
pbeacom Vraag-eienaar
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When I open the address book it's completely blank.

I also just got a similar error message as above, but this time telling me that the history.mab file can't be loaded.