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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird running slow and not responding

  • 2 antwoorde
  • 9 hierdie probleem
  • 11 views
  • Laaste antwoord deur Wayne Mery

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Thunderbird 24.4.0 running on Windows 8.1 has suddenly started to freeze on opening new emails and displays a 'not responding' error message; any solutions? I've tried Thunderbird safe mode and disabling email scaninng in Mcaffe.

Thunderbird 24.4.0 running on Windows 8.1 has suddenly started to freeze on opening new emails and displays a 'not responding' error message; any solutions? I've tried Thunderbird safe mode and disabling email scaninng in Mcaffe.

All Replies (2)

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Same problem too!

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Start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?