This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why does thunderbird take a long time to load email messages?

  • 3 antwoorde
  • 3 hierdie probleem
  • 4 views
  • Laaste antwoord deur Wayne Mery

klafr
klafr
more options

For the last few days, whenever I try to select an email message, it takes at least 45 seconds to a minute to load the message. (Either in a pop up screen or the integrated window)

General functionality of the program is slow as well, when attempting to send, or compact files, etc.

The program is up to date, please help.

For the last few days, whenever I try to select an email message, it takes at least 45 seconds to a minute to load the message. (Either in a pop up screen or the integrated window) General functionality of the program is slow as well, when attempting to send, or compact files, etc. The program is up to date, please help.

All Replies (3)

iamjayakumars
iamjayakumars
more options

May the problem with the offline filesize or SYNC issue

You might need to compact your mail folders. Compacting the mail folders would increase the performance of Thunderbird. Here are some additional information on maintaining Thunderbird's performance:

sfhowes
sfhowes
  • Top 25 Contributor
more options

Recent McAfee updates have caused this sort of problem. Is it or any other security program installed and set to scan mail folders?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

klafr, How did you solve your problem?