Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot access FF 28.0 from dock or finder

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur LHEROT

LHEROT
LHEROT
more options

If I close the Firefox window and then try to get back by clicking on the dock icon I get error message:" Server not found. Firefox can't find the server at herot.com>." I can get to Firefox only through a link from someone (anyone)'s e-mail link to a web site. . Then FF 28.0 opens. Once open I can use the icon on the dock, but if I close the FF window I'm back where I was. This is after years of success with Firefox. 

I'm using a MacBook Pro, OS X 10.7.5.     Latest update was 3/30/14.    About Firefox says I have the latest update.    Thunderbird is OK.      All else is OK.

I am reluctant to reset as I am worried that I will lose it totally.

If I close the Firefox window and then try to get back by clicking on the dock icon I get error message:" Server not found. Firefox can't find the server at herot.com>." I can get to Firefox only through a link from someone (anyone)'s e-mail link to a web site. . Then FF 28.0 opens. Once open I can use the icon on the dock, but if I close the FF window I'm back where I was. This is after years of success with Firefox. I'm using a MacBook Pro, OS X 10.7.5. Latest update was 3/30/14. About Firefox says I have the latest update. Thunderbird is OK. All else is OK. I am reluctant to reset as I am worried that I will lose it totally.

Gekose oplossing

Hi LHEROT, Is your homepage herot.com? Can you please provide a screenshot of the error message? Is it on the webpage or in an event box?

If the server cannot be found and it is indeed your homepage:

Lees dié antwoord in konteks 👍 1

All Replies (3)

Moses
Moses
  • Moderator
more options

I can't even access herot.com myself. The site is completely down.

If Firefox doesn't open, you can use the Safe Mode option to see if one of your extensions is causing Firefox to fail starting up

  • Windows: Hold the SHIFT key while double clicking the Firefox icon on your Desktop
  • OS X: Hold the OPTION key while clicking the Firefox icon in your Dock or Applications folder
  • Linux: Run the following command in the Terminal (CTRL + ALT + T) firefox -safe-mode

If Firefox opens up, then it's most likely one of your extensions misbehaving. You can enable your add-ons back on by one until you find the conflicting extension.

guigs
guigs
more options

Gekose oplossing

Hi LHEROT, Is your homepage herot.com? Can you please provide a screenshot of the error message? Is it on the webpage or in an event box?

If the server cannot be found and it is indeed your homepage:

LHEROT
LHEROT Vraag-eienaar
more options

Duh. Alll is well now. I returned to my original home page and am back to normal. Don't know how it changed to my server, but it did. If anyone else has this problem try this: Go to Firefox if you can. Open a page you want to use as your home page. Then click on Firefox--preferences-general-show my home page-use current page. No thing to it!