This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I recently sent a block email to various people at the same time but forgot to use bcc and my account has been blocked for spamming. How can I sort this out?

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur user01229325

more options

I work on the telephones at work and when I cannot get an answer from a customer I send them an e-mail asking them to contact me back at the office (missed call message). However I sent it to multiple recipients as I was in a hurry and did not click the bcc option to hide the customers mail addresses from each other by accident. They then marked the e-mails as spam and now my office thunderbird sends e-mails out but my customers call me saying they have not received any of the e-mails they have requested from our office. I would like to know if there is any way I can rectify this matter as it was just simply a mistake and because of this my business is suffering.

I work on the telephones at work and when I cannot get an answer from a customer I send them an e-mail asking them to contact me back at the office (missed call message). However I sent it to multiple recipients as I was in a hurry and did not click the bcc option to hide the customers mail addresses from each other by accident. They then marked the e-mails as spam and now my office thunderbird sends e-mails out but my customers call me saying they have not received any of the e-mails they have requested from our office. I would like to know if there is any way I can rectify this matter as it was just simply a mistake and because of this my business is suffering.

All Replies (1)

more options

Talk to your email provider. They control their servers and what happens to your email.