This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox29, cannot change download location

  • 2 antwoorde
  • 6 hierdie probleem
  • 4 views
  • Laaste antwoord deur Elizabeth23

Elizabeth23
Elizabeth23
more options

Updated firefox just a couple of days ago, all was fine for a while.

then it would not download or let me save the downloads to my desktop.

1. have reset firefox, run in safemode, uninstalled and reinstalled firefox, tried changes stated in mozilla support for browserdownloads in about:config, have run scans on my pc

2. when I click the radio button to Save and then the browse button, the browse button does not work in any mode!!

3. after reinstalling now cannot even download and have saved to downloads.

4. have reset all listings under browserdownloads in about:config.

Running xp pro, sp3, fully updated as far as can be updated.

Updated firefox just a couple of days ago, all was fine for a while. then it would not download or let me save the downloads to my desktop. 1. have reset firefox, run in safemode, uninstalled and reinstalled firefox, tried changes stated in mozilla support for browserdownloads in about:config, have run scans on my pc 2. when I click the radio button to Save and then the browse button, the browse button does not work in any mode!! 3. after reinstalling now cannot even download and have saved to downloads. 4. have reset all listings under browserdownloads in about:config. ---------------- Running xp pro, sp3, fully updated as far as can be updated.

Gekose oplossing

Okay, I solved this problem myself after 3 days of reinstalling, resetting, deleting profiles, running firefox in safe mode, and diabling antivirus.

Well, stopping all my scanners and starting one by one, I found out that Malwarebytes anti-expliot MBAE was the culprit, with that program uninstalled, the browse button works and the downloads are downloading again to my selected location.

Hope this helps someone else. :)

Lees dié antwoord in konteks 👍 0

All Replies (2)

Elizabeth23
Elizabeth23 Vraag-eienaar
more options

Gekose oplossing

Okay, I solved this problem myself after 3 days of reinstalling, resetting, deleting profiles, running firefox in safe mode, and diabling antivirus.

Well, stopping all my scanners and starting one by one, I found out that Malwarebytes anti-expliot MBAE was the culprit, with that program uninstalled, the browse button works and the downloads are downloading again to my selected location.

Hope this helps someone else. :)

Elizabeth23
Elizabeth23 Vraag-eienaar
more options

In a thread with MBAE support, we have discovered that it was my avast if avast was uninstalled firefox 29 worked fine with mbae, just an update.