This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cant sync my old computer windows 7 with my new computer windows 8

  • 2 antwoorde
  • 5 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

KJwillie
KJwillie
more options

I have just bought a new computer with windows 8 and wish to transfer my passwords on to it but I cant get it to sync. I have set up an account and windows 7 gives me the page to pair a device and the code to put in. The new computer under sync gives my firefox account page and Iclick all the sync tabs click ok and it takes me to change password or delete acct and doesnt give me the place to put the code in. at no stage can i find a chance to pair the device on Windows 8.

I have just bought a new computer with windows 8 and wish to transfer my passwords on to it but I cant get it to sync. I have set up an account and windows 7 gives me the page to pair a device and the code to put in. The new computer under sync gives my firefox account page and Iclick all the sync tabs click ok and it takes me to change password or delete acct and doesnt give me the place to put the code in. at no stage can i find a chance to pair the device on Windows 8.

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Firefox has changed from sync to Firefox accounts. Please update to version 29 on your windows 7 computer, and then visit about:accounts in the url bar to get set up with Firefox Accounts.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can backup data on the old computer and use an USB drive to transfer files that you need

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

For the passwords you need the signons.sqlite and key3.db files.