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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Side menu customization is broken in new Firefox 29

  • 2 antwoorde
  • 7 hierdie probleem
  • 5 views
  • Laaste antwoord deur some_username

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Right after update to new Firefox 29 customization worked fine. But today side menu does not able to be customized. I open menu, click change on the bottom and able to customize toolbars but not side menu.

Here is screenshot: http://imgur.com/lgW3r7i

Right after update to new Firefox 29 customization worked fine. But today side menu does not able to be customized. I open menu, click change on the bottom and able to customize toolbars but not side menu. Here is screenshot: http://imgur.com/lgW3r7i

Gewysig op deur some_username

Gekose oplossing

  1. Open the Add-ons Manager, Extensions category either from the ≡ Menu Button or by pressing Ctrl+Shift+A (Mac: Command+Shift+A).
  2. Next to ShowIP, click the Disable button.
  3. Type about:support into the address bar and press Enter.
  4. Click the Show Folder button. A Windows Explorer window with your profile folder opens.
  5. Exit Firefox.
  6. In the Windows Explorer window, delete the localstore.rdf file.
  7. If the problem persists after you restart Firefox, another one of your add-ons is to blame.
Lees dié antwoord in konteks 👍 1

All Replies (2)

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Gekose oplossing

  1. Open the Add-ons Manager, Extensions category either from the ≡ Menu Button or by pressing Ctrl+Shift+A (Mac: Command+Shift+A).
  2. Next to ShowIP, click the Disable button.
  3. Type about:support into the address bar and press Enter.
  4. Click the Show Folder button. A Windows Explorer window with your profile folder opens.
  5. Exit Firefox.
  6. In the Windows Explorer window, delete the localstore.rdf file.
  7. If the problem persists after you restart Firefox, another one of your add-ons is to blame.
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Thank you. Right after I disable ShowIP plugin, panel at the bottom is no longer visible and customization works fine.