We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All websites turn white and remain white after scrolling

  • 1 (رد واحد)
  • 13 have this problem
  • 5 views
  • آخر ردّ كتبه FredMcD

FITorion
FITorion
more options

Happens after long periods of Firefox remaining open. (at least 2 days) This is not a freeze. Only the website turns white... except for any embedded flash objects like youtube videos and chat interfaces. refreshing the page displays the website again but scrolling will turn everything white again. This makes it impossible to read websites that start you back at the top of the page with ever refresh...

Restarting Firefox temporarily "fixes" the problem ... and then 2 days later it starts again. I am up to date with Firefox 29.0.1

Happens after long periods of Firefox remaining open. (at least 2 days) This is not a freeze. Only the website turns white... except for any embedded flash objects like youtube videos and chat interfaces. refreshing the page displays the website again but scrolling will turn everything white again. This makes it impossible to read websites that start you back at the top of the page with ever refresh... Restarting Firefox temporarily "fixes" the problem ... and then 2 days later it starts again. I am up to date with Firefox 29.0.1

All Replies (1)

FredMcD
FredMcD
more options

Clear the Cache
Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

Remove Cookies
Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If there is still a problem, Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.