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The Add Exceptions box does not open?

  • 3 ردود
  • 1 has this problem
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  • آخر ردّ كتبه FredMcD

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When trying to add an exception nothing happens when I click the Add Exceptions, no dialog box appears.

When trying to add an exception nothing happens when I click the Add Exceptions, no dialog box appears.

All Replies (3)

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You need to uninstall and reinstall the Firefox

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This did not solve the problem, the same thing occurs.

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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar.. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.