This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Not able to send or receive email - sending of password did not succeed

  • 1 (رد واحد)
  • 5 have this problem
  • 26 views
  • آخر ردّ كتبه wuergler

JWatson
JWatson
more options

Since yesterday I have been unable to send or receive email through Thunderbird.

I am able to log in to webmail (godaddy webmail client) and use email through there, but not through Thunderbird. My server/log-in details haven't changed, and I've checked they are correct.

When I send-received, it says 'Connect: Host for pop.secureserver.net contacted, sending login information...' but then seems to give up and gives me the following error:

Sending of password did not succeed. Mail server pop.secureserver.net responded: +OK

Hope you can help,

Best, Justin

Since yesterday I have been unable to send or receive email through Thunderbird. I am able to log in to webmail (godaddy webmail client) and use email through there, but not through Thunderbird. My server/log-in details haven't changed, and I've checked they are correct. When I send-received, it says 'Connect: Host for pop.secureserver.net contacted, sending login information...' but then seems to give up and gives me the following error: Sending of password did not succeed. Mail server pop.secureserver.net responded: +OK Hope you can help, Best, Justin

All Replies (1)

wuergler
wuergler
more options

You say that server/log-in details haven't changed. How about the password? Your provider may also have changed login-details.

In my experience it helps sometimes to delete the password using 

 Preferences > Security > Passwords > Saved Passwords

by selecting the password and then pressing the Remove button. No need to change account settings/setup in Thunderbird.

When you restart Thunderbird and connect to the server TB will ask you for the (new/same) password.

See also: http://kb.mozillazine.org/Password_rejected https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages