This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Random text characters not displaying correctly

  • 3 ردود
  • 1 has this problem
  • 8 views
  • آخر ردّ كتبه cor-el

more options

Hello,

I'm using Firefox 29.0.1 and I'm having a problem with words displaying incorrectly on Facebook.

http://i1343.photobucket.com/albums/o795/hatsunemii/ss_zpsa166e384.jpg

It's a strange problem with the fonts. As you can see in the screenshot, all the text characters should have the same style and font, but one of words is displaying incorrectly. I zoomed in to that word and you can see it's in bold??? In large paragraphs, there will be words like that all over the place and it's annoying... I tried reinstall FF, update my fonts, play with font settings in FF, but no luck...

Hello, I'm using Firefox 29.0.1 and I'm having a problem with words displaying incorrectly on Facebook. http://i1343.photobucket.com/albums/o795/hatsunemii/ss_zpsa166e384.jpg It's a strange problem with the fonts. As you can see in the screenshot, all the text characters should have the same style and font, but one of words is displaying incorrectly. I zoomed in to that word and you can see it's in bold??? In large paragraphs, there will be words like that all over the place and it's annoying... I tried reinstall FF, update my fonts, play with font settings in FF, but no luck...

All Replies (3)

more options

Screenshot here

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.

more options

It is possible that Firefox is using as font that doesn't include a glyph for those characters

You can right-click that text on a web page and select "Inspect Element" to open the Inspector (Firefox/Tools > Web Developer).
You can check the font in the Font tab in the right pane of the Inspector.

You can try different default fonts and temporarily disable website fonts to test the selected default font.

  • Tools > Options > Content : Fonts & Colors > Advanced
  • [ ] "Allow pages to choose their own fonts, instead of my selections above"