MY firefox crashes about every night & I have sent reports in each time it happens but receive not responce on how to keep it from happening again & again?
Each night I leave firefox on whatever the last website I may have visited before retireing(it varies every night). The following morning when I move the mouse I get your CRASH notification & sometimes add a short description of the details & I usually to reload the items indicated in your crash box report. I would like to find out why all of a sudden this has been happening & what can be done to correct the problem as it is abig nuisence?
All Replies (8)
Hello, Can you check whether crashes happens in Safe mode too.
Safe Mode is a special Firefox mode that can be used to troubleshoot and fix problems. Safe Mode temporarily resets some settings and disables add-ons that might be causing problems. By comparing Firefox behavior in normal mode to its behavior in Safe Mode you may be able to pinpoint the cause of the problem. Diagnose Firefox issues using Troubleshoot Mode
Also see these articles for further help:
Troubleshoot Firefox crashes (closing or quitting unexpectedly)
Mozilla Crash Reporter
Crash reports are files away for the computers and techs to look at. After a crash, if you want help, you need to post a question here.
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Thanks. Here are the IDs.
bp-c3a90795-3c07-43a9-92f9-a666c2140616 6/16/2014 6:58 AM bp-ef756d1e-7245-4b25-b1f1-8f80c2140615 6/14/2014 10:07 PM bp-b9b449e8-9f91-4512-a1e0-3509e2140614 6/14/2014 7:24 AM bp-a99fae0d-9d4d-42f9-a490-053642140614 6/13/2014 10:03 PM bp-504bc196-ac5b-42a1-9a90-44df82140611 6/11/2014 3:53 PM
Web pages, add-ons, and Firefox itself may make network connections when Firefox is idle for updates or other purposes. Other software also may update itself or run maintenance tasks during the night, some of which could involve your Firefox data.
Have you considered using Windows' "Sleep" feature to freeze things as they are so that your computer is inactive overnight? I think it's worth a try one of these nights.
Your memory usage is a bit high but you can worry about that later.
Total Virtual Memory 2147352576
Available Virtual Memory 476778496
System Memory Use Percentage 63
Available Page File 1493508096
Available Physical Memory 778256384
That other memory was from the 6/14/2014 10:07 PM report
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6/14/2014 7:24 AM report
Total Virtual Memory 2147352576
Available Virtual Memory 251146240
System Memory Use Percentage 79
Available Page File 1394909184
Available Physical Memory 438050816
From the 6/13/2014 10:03 PM report;
968986 RESOLVED WORKSFORME TypedArray "data-view-crash.html" conformance test crashes 32bit Firefox
https://bugzilla.mozilla.org/show_bug.cgi?id=968986
962141 RESOLVED DUPLICATE JS crash spike starting with 2014-01-17 Nightly builds
https://bugzilla.mozilla.org/show_bug.cgi?id=962141
901333 NEW --- crash in js::types::TypeSet::hasType(js::types::Type)
https://bugzilla.mozilla.org/show_bug.cgi?id=901333
884053 VERIFIED FIXED crash in js::CreateThisForFunctionWithProto @ js::types::TypeSet::hasType
https://bugzilla.mozilla.org/show_bug.cgi?id=884053
865584 RESOLVED FIXED crash in js::ion::IonBuilder::createThisScriptedSingleton @ js::types::TypeSet::hasType
https://bugzilla.mozilla.org/show_bug.cgi?id=865584
864125 RESOLVED DUPLICATE crash in js::ion::DoTypeMonitorFallback
https://bugzilla.mozilla.org/show_bug.cgi?id=864125
800829 RESOLVED WORKSFORME Firefox 19 crash in js::types::TypeSet::hasType
https://bugzilla.mozilla.org/show_bug.cgi?id=800829
730703 RESOLVED FIXED Crash [@ js::mjit::EnterMethodJIT ] and friends
https://bugzilla.mozilla.org/show_bug.cgi?id=730703
705423 RESOLVED FIXED Crash in js::types::TypeSet::hasType
Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart