This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I created a second email account with a password but when I try to get mail for it and I put in password it says login failed. Why? and how do I fix it.

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه Toad-Hall

more options

I created second email account (seaoftime@comcast.net) with a Password but when I try to get mail and enter password, it says "Sending of Password did not succeed. Mail server mail.comcast.net responded: login failed". What am I doing wrong?

I created second email account (seaoftime@comcast.net) with a Password but when I try to get mail and enter password, it says "Sending of Password did not succeed. Mail server mail.comcast.net responded: login failed". What am I doing wrong?

All Replies (1)

more options

Have you logged on to the webmail account using a browser and enabled either Pop or Imap forwarding for that email address?

Have you created a mail account in Thunderbird that uses the chosen webmail forwarding option?

Password - make sure caps lock is not switched - it must be the same password you use to access the webmail account.

check: Tools > account Settings > Server Settings username = full email address

Please post info: In Thunderbird Help > Troubleshooting information click on 'copy text to clipboard' paste info in this question edit /remove all info on fonts and printers.