When I click on "Sign in to Sync" the page "about:accounts" shows error "The URL is not valid and cannot be loaded." How do I fix this so I can use Sync?
When I click on the three-bar icon (top right) and then on "Sign in to Sync" a new tab opens attempting to load "about:accounts" . . . the page that loads is an error . . . "Problem loading page" shows up on the tab and the page displays:
The address isn't valid
The URL is not valid and cannot be loaded.
Web addresses are usually written like http://www.example.com/ Make sure that you're using forward slashes (i.e. /).
Try again
I am running Firefox 30.0 on a Dell XPS-18 and Windows 8.0.
I cannot access "about:accounts" at all. How do I fix this?
When I click on the three-bar icon (top right) and then on "Sign in to Sync" a new tab opens attempting to load "about:accounts" . . . the page that loads is an error . . . "Problem loading page" shows up on the tab and the page displays:
The address isn't valid
The URL is not valid and cannot be loaded.
Web addresses are usually written like http://www.example.com/
Make sure that you're using forward slashes (i.e. /).
Try again
I am running Firefox 30.0 on a Dell XPS-18 and Windows 8.0.
I cannot access "about:accounts" at all. How do I fix this?
All Replies (1)
The about:accounts page is a valid page in the current Firefox release.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window