Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Outlook.com not working well with Thunderbird - best webmail to use w/Thunderbird?

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه Samajade

more options

I used to use my ISP's email with Thunderbird - never ANY problems. Recently, I got a new computer running Windows 8.1 and at roughly the same time, dropped my ISP and decided to go with a webmail account so no matter who my ISP is, I don't have to change my email again. I chose outlook.com. I have everything set up correctly, I believe, but I still have all kinds of things not getting to me. The problem is that they aren't being put into my Thunderbird Junk folder so I can see it and check them. They are being sent directly to Deleted/Trash. I suspect they are going to the Junk folder on outlook.com, but when it syncs with Thunderbird, they wind up in Deleted. And even if I mark things as not junk (on both Thunderbird AND outlook.com), some are still winding up being trashed.

 So!   What webmail works WELL with Thunderbird and doesn't have these issues?  Any suggestions?

Thanks!

I used to use my ISP's email with Thunderbird - never ANY problems. Recently, I got a new computer running Windows 8.1 and at roughly the same time, dropped my ISP and decided to go with a webmail account so no matter who my ISP is, I don't have to change my email again. I chose outlook.com. I have everything set up correctly, I believe, but I still have all kinds of things not getting to me. The problem is that they aren't being put into my Thunderbird Junk folder so I can see it and check them. They are being sent directly to Deleted/Trash. I suspect they are going to the Junk folder on outlook.com, but when it syncs with Thunderbird, they wind up in Deleted. And even if I mark things as not junk (on both Thunderbird AND outlook.com), some are still winding up being trashed. So! What webmail works WELL with Thunderbird and doesn't have these issues? Any suggestions? Thanks!

All Replies (2)

more options

Hmm, I have an outlook.com account set up as IMAP. Just to test really. Occasionally it gets a refused login, but that is about it.

Mails going directly to the trash are usually a sign of "internet security suite" spam filtering. Not5 Thunderbird or Outlook,

more options

Thanks Matt. I'm set up with IMAP too. Just checked my Norton settings and the email spam filtering was indeed on. Just turned it off and will see if this gets better now. Thank you!