We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Xfinity wireless connection requires redirect, and firefox won't load it

more options

Xfinity (Comcast) has wireless hot spots that when you connect you need to open a browser, and the hot spot routher redirects it to a log in page. Firefox won't allow the redirect from their system router. How do I make firefox follow that redirect so I can log in and connect to the Internet using the Xfinity hot spot?

Xfinity (Comcast) has wireless hot spots that when you connect you need to open a browser, and the hot spot routher redirects it to a log in page. Firefox won't allow the redirect from their system router. How do I make firefox follow that redirect so I can log in and connect to the Internet using the Xfinity hot spot?

All Replies (1)

more options

First, check to see whether you have redirects blocked in the Preferences dialog.

"3-bar" menu button (or Edit menu) > Preferences > Advanced > General mini-tab

If applicable, uncheck the box for "Warn me when websites try to redirect or reload the page"

Personally, I've noticed that Firefox often will load a page from cache and therefore not trigger the redirect. To trigger it, you can try to hit a page you have not hit before, or modify the URL by adding something to the end of it, like

?asdf

Or if the URL already has a ? in it,

&asdf

This should force Firefox to make a fresh request.

Any luck?