If I type a long e-mail, the cursor starts to disappear at times, if I make an error and delete it, or sometimes it just disappears [win7]
I have Win7 Pro, using TB 24.6.0. If I type a long e-mail (I haven't counted the letters, the number would be many), then the cursor disappears off & on. The cursor disappears mostly when I make a typing error, backspace or delete the error. Eventually, I can't continue typing--cursor is gone. Sometimes the cursor has relocated to the beginning of the e-mail (top of the frame) and I have substantial difficulty moving it back to where I stopped typing. I cannot just click on where I stopped typing
I saved one of these e-mails as a draft, and noticed there were many letters/junk at the end of the e-mail and one e-mail recipient told me she's seeing similar lines of letters/junk at the end of my e-mails.
I've tried running TB in safe mode, but didn't have reason to type out a long e-mail while it was in safe mode so I'm not sure if it recurs in safe mode or not. I don't really have any add-ons. I mostly use the defaults TB assigns at download.
Haven't had this problem before, it's a very annoying problem.
Modified by Wayne Mery
All Replies (6)
first, try a later version. I recall having similar issues for a time, and later versions fixed the issue. As I use daily builds I do not know what version actually fixed it. But the early bird version here https://www.mozilla.org/en-US/thunderbird/channel/ will hopefully work for you.
I've updated. Guess I'll see if it make any difference & I hope that the update doesn't include some features I really don't want/need/get in the way of other software. No release notes (quite of few which I don't understand anyway, I wish they were written for non-tech people so I could have some idea of what has been changed in an update) appeared when the update downloaded or TB restarted.
Thanks for your suggestion.
Tried updating to TB v. 31.0.
Problem has recurred while typing long e-mail. Occurs less frequently but it's still happening. Recipients of these e-mails tell me there's alot of letters at the end of the e-mail. I don't know if those are letters I deleted or what.
The problem has become more severe w/time. I updated to 31.1 or whatever it is and will see if the problem continues. It is a very annoying problem
I still suggest you try one of the pre release versions from here https://www.mozilla.org/en-US/thunderbird/channel/ ( or both if one does not fix it for you.) One of them is a pre release of Version 34
May I ask why? Have you learned that that specific problem is solved in a pre-release version? So far I've upgraded once on your advice, now I've upgraded again to 31. Problem's still there. Unless I'm told that the problem's been solved for sure in a latter version, I'm not going to upgrade because sometimes the upgrades bring problems w/them for a low tech user. I don't want to chat, etc., I just want to be able to send and receive e-mails.
I'm still working with the security software people re: some continuing issues w/FF.
I'd like to spend more time doing my work, or communicating w/friends, not dealing w/software problems.
Is there anyway of my finding out what, if any update, includes whatever is needed to solve my specific problem? I use Win7 Pro, SP1, 3.40 Gz processor, 3.19 Gb usable RAM, 64 bit OS. I don't know what other information is needed.