This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to login to Pinterest

  • 3 ردود
  • 4 have this problem
  • 20 views
  • آخر ردّ كتبه cor-el

cryo0914
cryo0914
more options

I have been unable to login to Pinterest for a number of weeks and unfortunately am unable to determine what changed since the last successful login. Upon entering credentials into the login form and hitting submit, the page reloads to the main index page. The account itself works with other browsers so it is a Firefox issue. All add-ons have been disabled and the entire process as described in "Fix login issues on websites that require a username and password" has been performed to no avail.

(Using Firefox 32.0.2)

I have been unable to login to Pinterest for a number of weeks and unfortunately am unable to determine what changed since the last successful login. Upon entering credentials into the login form and hitting submit, the page reloads to the main index page. The account itself works with other browsers so it is a Firefox issue. All add-ons have been disabled and the entire process as described in "Fix login issues on websites that require a username and password" has been performed to no avail. (Using Firefox 32.0.2)

الحل المُختار

You were on the right track, thank you for pointing me in the right direction. Since I had already cleared both the cache and cookies, the only thing remaining was to reset Firefox to the default settings.

After following the preferences reset steps I had no problems with Pinterest or any other site.

Thanks again!

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences in the address bar and press enter.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

cryo0914
cryo0914 صاحب السؤال
more options

الحل المُختار

You were on the right track, thank you for pointing me in the right direction. Since I had already cleared both the cache and cookies, the only thing remaining was to reset Firefox to the default settings.

After following the preferences reset steps I had no problems with Pinterest or any other site.

Thanks again!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that you were blocking the referrer and not all web servers like this.