This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I update an plug in when my only choices are always activate?

  • 5 ردود
  • 1 has this problem
  • 19 views
  • آخر ردّ كتبه ginajo

more options

I'm trying to update an plug in. Was trying to view a video for help about my internet company and it says plug in disabled. So, I checked and it said never activate. I changed it to always activate and restarted my computer. It still says that. If I try the link to check my plugins, I have a list that come up that say unknown plug=in. It doesn't give me an option to activate, only to research? What do I do?

I'm trying to update an plug in. Was trying to view a video for help about my internet company and it says plug in disabled. So, I checked and it said never activate. I changed it to always activate and restarted my computer. It still says that. If I try the link to check my plugins, I have a list that come up that say unknown plug=in. It doesn't give me an option to activate, only to research? What do I do?

الحل المُختار

Your System Details list only shows a few plugins that have a state = 0 and thus are disabled. There aren't any media player plugins among them AFAICT.

plugin.state.java: 0
plugin.state.npauthz: 0
plugin.state.npctrl: 2
plugin.state.npdeployjava: 0
plugin.state.npfbplugin: 2
plugin.state.npgeplugin: 0
plugin.state.npgoogleupdate: 0
plugin.state.npitunes: 2
plugin.state.nplastpass: 2
plugin.state.npmotive: 2
plugin.state.npolw: 0
plugin.state.nppdf: 2
plugin.state.nppicasa: 2
plugin.state.npqtplugin: 2
plugin.state.nprpspa: 2
plugin.state.npspwrap: 2
plugin.state.npwlpg: 2 

You do not seem to have the new WMP plugin (np-mswmp.dll), so you may have to install that plugin.

Read this answer in context 👍 0

All Replies (5)

more options

When you are on that page where the video won't play, if you click the plugin notification icon in the address bar (looks like a Lego block), does it identify the plugin the site wants to use and let you activate it?

If this page doesn't require a login, could you post a link to it for further investigation?

more options

الحل المُختار

Your System Details list only shows a few plugins that have a state = 0 and thus are disabled. There aren't any media player plugins among them AFAICT.

plugin.state.java: 0
plugin.state.npauthz: 0
plugin.state.npctrl: 2
plugin.state.npdeployjava: 0
plugin.state.npfbplugin: 2
plugin.state.npgeplugin: 0
plugin.state.npgoogleupdate: 0
plugin.state.npitunes: 2
plugin.state.nplastpass: 2
plugin.state.npmotive: 2
plugin.state.npolw: 0
plugin.state.nppdf: 2
plugin.state.nppicasa: 2
plugin.state.npqtplugin: 2
plugin.state.nprpspa: 2
plugin.state.npspwrap: 2
plugin.state.npwlpg: 2 

You do not seem to have the new WMP plugin (np-mswmp.dll), so you may have to install that plugin.

more options

No, it didn't, but I tried the website with google and google told me I needed to install a new update for Java. Now I'm working.

Kinda stinks that FF didn't tell me that:(

more options

Plugins are installed on system and not in Firefox like Extensions and Themes are as to why you can only tell Firefox to make use of it or not by activate/deactivate.

more options

cor-el thanks! I followed all your links and installed some others that were missing!