This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I haven't been able to filter out unwanted email messages. How?

  • 1 (رد واحد)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه Zenos

more options

I made a filter called Block List. The action to be taken is to delete the messages on receipt. To add an emailer to the list, I click on an unwanted email and click on "reply". I then copy the return email address and paste it into the filter. As an example, I'm 73 years old and have been married for 41 years. I don't want anything about "dating". I filtered it (match.com), using the method I described, but still get the emails. On support I tried the method of right clicking on the address to create a new filter, and that did work but I don't want to have to create a new filter for each message. Why can't I make a list and keep adding more addresses that works?

PS I have used the + to add addresses that I have copied using the reply method but they dont' work.

I made a filter called Block List. The action to be taken is to delete the messages on receipt. To add an emailer to the list, I click on an unwanted email and click on "reply". I then copy the return email address and paste it into the filter. As an example, I'm 73 years old and have been married for 41 years. I don't want anything about "dating". I filtered it (match.com), using the method I described, but still get the emails. On support I tried the method of right clicking on the address to create a new filter, and that did work but I don't want to have to create a new filter for each message. Why can't I make a list and keep adding more addresses that works? PS I have used the + to add addresses that I have copied using the reply method but they dont' work.

All Replies (1)

more options

Do these messages really come from match.com? I get a lot of stuff that claims to be from paypal or even a reputable bank but inspection of the message's headers usually tells a very different story.

I have one here that says it comes from iTunes, but the sender's email address is on cox.com. Furthermore, a link in the message would take me to somewhere that has no connection with iTunes or apple.

Are there any other aspects of the message that could be usefully used in a filter? Subject line?

Are you also marking these as Junk?