This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

get "error code -24" when I try installing Firefox

  • 1 (رد واحد)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه Kevin

ryanstar87
ryanstar87
more options

I can't get the regular Firefox for android to install on my phone. When I go to the play store, and initiate the download it gives me an error message with the number "-24" as it tries to install the program.

For some reason I am able to use Firefox Beta but would like to know what the issue is I'm using a Motorola Droid Ultra and didn't have issue until I updated to Android 4.4.4

I can't get the regular Firefox for android to install on my phone. When I go to the play store, and initiate the download it gives me an error message with the number "-24" as it tries to install the program. For some reason I am able to use Firefox Beta but would like to know what the issue is I'm using a Motorola Droid Ultra and didn't have issue until I updated to Android 4.4.4

All Replies (1)

Kevin
Kevin
  • Moderator
more options

Google does the distribution of the files you can check the known Google Play issues at https://support.google.com/googleplay/known-issues/1319135 or ask in their support forum https://support.google.com/googleplay/?rd=1#contact=1

We don't have any control over the Google servers that send the file to your phone.