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What's the point of asking on a non responsive shockwave pop up, if you click "don't ask again" and it keeps asking anyway?again?

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  • آخر ردّ كتبه guigs

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We often see a pop up saying for a non responsive plug - in. Shockwave has stopped responding. When we click on the "Do not ask again" box, and the box closes.... we continue from time to time during the session to be repeatedly asked the same question, and have to repeat the process over and over.

We often see a pop up saying for a non responsive plug - in. Shockwave has stopped responding. When we click on the "Do not ask again" box, and the box closes.... we continue from time to time during the session to be repeatedly asked the same question, and have to repeat the process over and over.

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Hi cwah, In your about:addons page, does Shockwave happen to be set to "Always Ask"?

It is also possible to try: How to fix preferences that won't save