This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

There is a white bar about a half inch running vertical on the right hand of my screen and it's causing my firefox to work improperly. What is wrong?

  • 5 ردود
  • 5 have this problem
  • 10 views
  • آخر ردّ كتبه FredMcD

more options

As the question states. The problems is that my mouse has to be about a cm or 2 to the right of icons and anything that is clickable to highlight the item and to be able to click it. Not sure what is wrong?

As the question states. The problems is that my mouse has to be about a cm or 2 to the right of icons and anything that is clickable to highlight the item and to be able to click it. Not sure what is wrong?

الحل المُختار

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Read this answer in context 👍 1

All Replies (5)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

The uploaded image is a screen shot showing the right part of my screen with a white vertical bar. No other program on my computer does this. Not sure what to do. It's not a big problem, it's more annoying than anything.

more options

الحل المُختار

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

That was awesome!!! Thank you so much!!! LOVE FIREFOX!!!

more options

Glad to help. Happy computing.