This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why are my password files are empty after I used Mozbackup to transfer files to new pc -

  • 1 (رد واحد)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه philipp

AnitaL
AnitaL
more options

I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck.

Help!

I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck. Help!

الحل المُختار

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.

Read this answer in context 👍 2

All Replies (1)

philipp
philipp
  • Moderator
more options

الحل المُختار

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.