This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 (رد واحد)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه philipp

more options

Firefox crashes at startup and will not start in safe mode

Crash ID: bp-eb9f73df-db95-44e8-8839-43d3c2141029

Firefox crashes at startup and will not start in safe mode Crash ID: bp-eb9f73df-db95-44e8-8839-43d3c2141029

All Replies (1)

more options

Hello, this is a problem with Digital Guardian. Either remove it or update it to the latest version. If you are in a organization with their own IT department, please contact your IT department and ask them to contact Verdasys for the workaround. For reference, here's a bug report that discusses the crash and communication between Mozilla and Verdasys: https://bugzilla.mozilla.org/show_bug.cgi?id=1010493