This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click my firefox icon the home page says "The address is not a valid URL. The URL is invalid and cannot be loaded. How do I fix?

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 1 view
  • آخر ردّ كتبه proudbuckeye

more options

When I downloaded Mozilla Firefox and clicked on the Firefox icon I get this message on the Firefox homepage "The address isn't valid

The URL is not valid and cannot be loaded. " I can still access the internet but what do I need to do to get rid of this message. The home page doesn't show the firefox icon.

When I downloaded Mozilla Firefox and clicked on the Firefox icon I get this message on the Firefox homepage "The address isn't valid The URL is not valid and cannot be loaded. " I can still access the internet but what do I need to do to get rid of this message. The home page doesn't show the firefox icon.

الحل المُختار

You can check the home page setting:

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (2)

more options

الحل المُختار

You can check the home page setting:

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Thank you! I followed your second suggestion and followed the link: how to set the home page. This link showed me how to reset Firefox to its default state and it worked! I now get the real Firefox home page when I click the icon.