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How to transfer (saved) TB profiles to new HDD

  • 1 (رد واحد)
  • 1 has this problem
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  • آخر ردّ كتبه user1121639

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My laptop HD crashed. I have installed a new HD with all new software (did not use backup). Fortunately I saved my two TB profiles. I copied and pasted my "Profiles" folder into my Thunderbird application data but TB does recognize my old profiles. I need access to my four years of current and archived email. I followed intruction given on the support page but it did not work. Help.

Windows XP3 Thunderbird 31.2.0

My laptop HD crashed. I have installed a new HD with all new software (did not use backup). Fortunately I saved my two TB profiles. I copied and pasted my "Profiles" folder into my Thunderbird application data but TB does recognize my old profiles. I need access to my four years of current and archived email. I followed intruction given on the support page but it did not work. Help. Windows XP3 Thunderbird 31.2.0

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Go here for lots of info on Thunderbird profiles.

See the section "Restoring to a different location".