firefox wont start up or launch even right after disabling add ons but lauches once it's in safe mode, already uninstalled and reinstalled and still the same.
i dont know if this matters but here's my computer specs: System
Manufacturer Hewlett-Packard Model HP Compaq 6720s Total amount of system memory 2.00 GB RAM System type 64-bit operating system Number of processor cores 1
please need your help on this.
All Replies (2)
We will help you as best we can.
Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox.
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
You can also try to disable OMTC and leave hardware acceleration in Firefox enabled.
- about:config page: layers.offmainthreadcomposition.enabled = false
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.