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Is the message I received for donating genuine?

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه cor-el

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I received a message requesting a donation allegedly to you. Being aware of scams to get my personal information I need you to verify that this is genuinely from you.

 Thank you
I received a message requesting a donation allegedly to you. Being aware of scams to get my personal information I need you to verify that this is genuinely from you. Thank you

الحل المُختار

Note that your System Details List shows multiple Flash plugins.

  • Shockwave Flash 15.0 r0
  • Shockwave Flash 16.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
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Alright. Well here's the deal. Mozilla is currently asking for donations, so the email is probably not false. However, if you would like to be sure that you are donating to Mozilla, please visit Mozilla's secure website: https://sendto.mozilla.org/page/contribute/givenowseq?source=base_url#page-1

Have a great day!

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الحل المُختار

Note that your System Details List shows multiple Flash plugins.

  • Shockwave Flash 15.0 r0
  • Shockwave Flash 16.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\