Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm on Firefox 35 now and Shockwave Flash still crashes and freezes up my Firefox. Please fix this for any future version.

  • 4 ردود
  • 3 have this problem
  • 2 views
  • آخر ردّ كتبه sabbath99

sabbath99
sabbath99
more options

I wanted this fixed for Firefox 34, but nope. It still crashes with "Shockwave Flash may be busy" and I am getting sick of hitting Ctrl+Alt+Delete to go to the task manager and ending firefox.exe. It's not the 1990's anymore. It's 2015.

I wanted this fixed for Firefox 34, but nope. It still crashes with "Shockwave Flash may be busy" and I am getting sick of hitting Ctrl+Alt+Delete to go to the task manager and ending firefox.exe. It's not the 1990's anymore. It's 2015.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can toggle this pref to true on the about:config page to disable protected mode in the Shockwave Flash plugin:

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Try to "disable the hardware acceleration" in the Flash Player.

See also:

Flash "Display settings" window:

sabbath99
sabbath99 صاحب السؤال
more options

Does Java Deployment Toolkit cause this?

Modified by sabbath99

sabbath99
sabbath99 صاحب السؤال
more options

cor-el said

You can toggle this pref to true on the about:config page to disable protected mode in the Shockwave Flash plugin: You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. Try to "disable the hardware acceleration" in the Flash Player. See also: Flash "Display settings" window:

Hi cor-el, I have tried this, and it didn't even fix. God I want this program fixed for a future Firefox version.

sabbath99
sabbath99 صاحب السؤال
more options

cor-el said

You can toggle this pref to true on the about:config page to disable protected mode in the Shockwave Flash plugin: You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. Try to "disable the hardware acceleration" in the Flash Player. See also: Flash "Display settings" window:

Hi cor-el, I have tried disabling protected mode, and it's still crashing.