Hi Mozilla support, My query is twofold but interrelated ... and sorry for the protracted dialogue, in advance :) (1) Regarding my Sync "Password" + (2) Strange issue in Options/'Sync'/"Manage Set out below is my 'issue'. Perhaps you can clarify what is going on here for me and help me to stop this strange occurrence. I've used firefox since 3.5 and love it. I now have Firefox 35 on Windows 8 (64-bit) with the 'new' Sync successfully set-up on a newish HP Desktop computer (Envy 23). While my 'issue' doesn't cause a huge problem, it IS a source of unnecessary frustration & confusion. If possible I'd like to eliminate that unnecessary stress and enjoy using FF again. Additionally, I thought this peculiar 'issue' may be an indication of something else amiss in my FF Sync or my FF settings. Here is the scenario:- At the moment, I'm signed in to Firefox "Sync" and it IS definitely syncing successfully - the 'circular arrows' spin around & tell me when it was last synced, so I know that's okay. However, after the last update (to 35.0), I had to "reconnect" sync because it has "disconnected" . I had terrible trouble signing back in, even though I was using the exact same password I had been using prior to the update. After several failed attempts to sign in and FF repeatedly telling me I was using the 'incorrect' password, I closed the browser down & restarting FF 35. FF had somehow 'signed me in' automatically - with the same password I thought was correct or not, I don't know. Anyway, after all the trouble signing-in I not only felt dubious that all the data WAS syncing, I wanted to take a closer look. But also I needed to check which password was being used for Sync, when FF signed me in (after the update & restart). To double-check sync was working properly, I went into - "Options"/Firefox Sync/"Manage" - and was told that I needed to (quote): "Sign in, Continue to Firefox Sync". I thought it was strange as only a couple of minutes before that, FF had already signed me in & sync seemed to be working. (the circular arrows were spinning) Not knowing what was going on, I did as suggested by FF and entered my User-name & Password (for a second time). I was then informed my password was 'incorrect' (please see uploaded/attached image). I found this odd, considering this 'message' came up even though FF itself had signed me in to Sync after the update to 35 & restart of the browser. What is confusing to me is the mixed-messages I'm receiving from FF. FF must have signed me in to Sync using the very same Password that I've used since the 'new' sync was set-up & had been using for some time, but was now informing me in - 'Options/Sync/"Manage" - that the password was incorrect. Although I am, at this moment, signed in to sync & it is working, I'm utterly confused as to what is or isn't the correct Password. *If it can be avoided, I don't want to change it because I've saved it in so many places in PC, for future reference.* Can I 're-save' the same password for Sync again, so that I can be sure that it's correct? Also, for me, this strange behaviour by FF sync is an unnecessary source of angst and would love you to tell me what is going on or how to fix it please?