Firefox crashes
These one is the detailed report of the crash. This keeps on happening.
ID: bp-ead93437-f80d-4e59-aa13-8da142150124 Signature: hang | ConsoleCopyStringToBuffer
Details Metadata Modules Raw Dump Extensions
Signature hang | ConsoleCopyStringToBuffer More Reports Search UUID ead93437-f80d-4e59-aa13-8da142150124 Date Processed 2015-01-24 22:51:01.853206 Process Type plugin Shockwave Flash Version:16.0.0.296 Filename:NPSWF32_16_0_0_296.dll Uptime 18 Install Age 881692 since version was first installed. Install Time 2015-01-14 17:51:08 Product Firefox Version 35.0 Build ID 20150108202552 Release Channel release OS Windows NT OS Version 6.3.9600 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 2 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x77b9aaac User Comments App Notes
AdapterVendorID: 0x8086, AdapterDeviceID: 0x0156, AdapterSubsysID: 138d1043, AdapterDriverVersion: 10.18.10.3308
Processor Notes sp-processor08_phx1_mozilla_com.1265:2012; MozillaProcessorAlgorithm2015; non-integer value of "SecondsSinceLastCrash" EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 :
Adapter Vendor ID
0x8086
Adapter Device ID
0x0156
Accessibility
Active
Modified
All Replies (1)
That is a hang in the Shockwave Flash plugin.
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also:
You can toggle this pref to true on the about:config page to disable protected mode in the Shockwave Flash plugin:
- dom.ipc.plugins.flash.disable-protected-mode = true
Modified