This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Everything is so slow lately. Even changed to fibre but did not help

  • 1 (رد واحد)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه philipp

nicktaylor
nicktaylor
more options

Everything is slow, opening pages can take ages, sites are jerky when i try to scroll down, videos either dont load or take ages and sometimes i get what looks like chinese characters over tabs on the top of the browser or on sites like facebook. I have tried to uninstall and reinstall and tried various other solutions but nothing seems to work. I even upgraded to fibre but no difference

Everything is slow, opening pages can take ages, sites are jerky when i try to scroll down, videos either dont load or take ages and sometimes i get what looks like chinese characters over tabs on the top of the browser or on sites like facebook. I have tried to uninstall and reinstall and tried various other solutions but nothing seems to work. I even upgraded to fibre but no difference

All Replies (1)

philipp
philipp
  • Moderator
more options

hello nicktaylor, please also try to refresh firefox and see if this can address the issue...

the asisan characters around the tabs are caused by the mcafee site advisor extension - please try to disable or remove that in case you have it present until there is an update by mcafee that can fix the problem. http://service.mcafee.com/faqdocument.aspx?id=TS100162