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i ve lost all my passwords from the account ...what happened, why weren t they syncronised? HELP!

  • 1 (رد واحد)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه finitarry

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i reinstalled my windows, installed the new firefox, ant tryed to sync using the sync ky but i discovered that firefox is new now, but all the sudden, when i sincronised, i lost my passwords, ALL MY PASSWORDS if i give you my sync key, can you get them back to me? please ?

i reinstalled my windows, installed the new firefox, ant tryed to sync using the sync ky but i discovered that firefox is new now, but all the sudden, when i sincronised, i lost my passwords, ALL MY PASSWORDS if i give you my sync key, can you get them back to me? please ?

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The settings are stored in the profile. If you did not back up the profile, then they are lost.