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On new install of FF, loading gives 'The update could not be installed.'

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  • آخر ردّ كتبه guigs

Omynous
Omynous
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When updating a previous version, I got the 'The update could not be installed' error.

I uninstalled FF and then installed FF v35.

Still have the issue. I looked and found problems with the parent.lock file - deleted any I could find. Same problem, error on restart

I found a note about cleaning out the old updates after an install. I dug around and found one at: c:\Users\smann\AppData\Local\Mozilla\updates. I cleaned it out and, low and behold, no error!

Then, I went into Help/About Firefox and checked for further updates.

The problem has returned.

What gives? How do I get FF to not complain. It appears to be working okay, but, it makes you wonder.

When updating a previous version, I got the 'The update could not be installed' error. I uninstalled FF and then installed FF v35. Still have the issue. I looked and found problems with the parent.lock file - deleted any I could find. Same problem, error on restart I found a note about cleaning out the old updates after an install. I dug around and found one at: c:\Users\smann\AppData\Local\Mozilla\updates. I cleaned it out and, low and behold, no error! Then, I went into Help/About Firefox and checked for further updates. The problem has returned. What gives? How do I get FF to not complain. It appears to be working okay, but, it makes you wonder.

All Replies (1)

guigs
guigs
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It does, if you go to about:firefox and check the update log, are there any successful updates noted here?