Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Printer Error Message using Awesome Screenshots

  • 1 (رد واحد)
  • 1 has this problem
  • 21 views
  • آخر ردّ كتبه Jon Gregory

BJSnaz
BJSnaz
more options

I have added the Extension "Awesome Screenshots" to Firefox as I need to capture web pages in my job. But every time I try to Print, either using File Print or the tool bar/menu, I can't print and get this error message: Printer Error ! There was an unexpected problem while printing. I have no problem printing Awesome Screenshots from Chrome or Safari, so it has to be a Firefox issue. Please Help!?

I have added the Extension "Awesome Screenshots" to Firefox as I need to capture web pages in my job. But every time I try to Print, either using File Print or the tool bar/menu, I can't print and get this error message: Printer Error ! There was an unexpected problem while printing. I have no problem printing Awesome Screenshots from Chrome or Safari, so it has to be a Firefox issue. Please Help!?

All Replies (1)

Jon Gregory
Jon Gregory
more options

BJSnaz said

I have added the Extension "Awesome Screenshots" to Firefox as I need to capture web pages in my job. But every time I try to Print, either using File Print or the tool bar/menu, I can't print and get this error message: Printer Error ! There was an unexpected problem while printing. I have no problem printing Awesome Screenshots from Chrome or Safari, so it has to be a Firefox issue. Please Help!?

Try using cmnd option 4 instead. That takes screenshots and posts them to your desktop. You can just delete the extension Awesome Screenshots, or disable it while trying out cmnd opt. 4.