This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot delete a bookmark folder affected by a virus that causes newly saved bookmarks to propagate and have re-installed Firefox twice.

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

cooperpj
cooperpj
more options

Each time I select the affected folder the bookmark menu freezes and I get a message regarding "Debugging script". When I select this it does not help and Firefox crashes. All other bookmarks and folders function well. This all began when I noticed that bookmarks I saved to the folder in question replicated themselves. At first, I could delete the duplicates. Finally, the entire folder became inoperable when the latest bookmark saved replicated 100+ times and I was unable to delete it. I had bookmarks synched on 3 computers. I have been able to delete the folder in question on the PC and laptop that were not in use when the problem originated. I have disconnected the affected laptop from my synch account. Has anyone heard of this before and what should I do?

Each time I select the affected folder the bookmark menu freezes and I get a message regarding "Debugging script". When I select this it does not help and Firefox crashes. All other bookmarks and folders function well. This all began when I noticed that bookmarks I saved to the folder in question replicated themselves. At first, I could delete the duplicates. Finally, the entire folder became inoperable when the latest bookmark saved replicated 100+ times and I was unable to delete it. I had bookmarks synched on 3 computers. I have been able to delete the folder in question on the PC and laptop that were not in use when the problem originated. I have disconnected the affected laptop from my synch account. Has anyone heard of this before and what should I do?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.