Everytime I open Thunderbird it crashes within 30 seconds. @ CoreFoundation@0x9186 CAUSE: Facebook's old "Facebook Photo Uploader" (fbplugin) on Yosemite
I open Thunderbird it crushes. I run it in safe mode it crashes. I want to uninstall but will I loose saved emails and my folders? And will uninstalling actual work?
This is the last report. AdapterDeviceID: 0x 863 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.5.0 BuildID: 20150222233048 CrashTime: 1425288264 EMCheckCompatibility: true Email: elliet@optusnet.com.au EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1425287230 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Layers! GL Context? GL Context+ GL Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 540 StartupTime: 1425288134 Theme: classic/1.0 Throttleable: 1 Vendor: Version: 31.5.0 useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Modified by Wayne Mery
All Replies (4)
Could you start Tbird secured and offline by adding -safe-mode -offline in your shortcut for Tbird
If that works paste troubleshooting information in here (use copy to clipboar-button)
Modified by Gnospen
et23,
Not your fault, but the "crash details" you provided are unfortunately not helpful. What you want to provide is the crash ID https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports
crash id's: bp-c880b781-f1d2-4599-92fd-790ac2150303 3/03/2015 8:37 pm bp-c58e0943-4482-42fc-91e1-9269e2150303 3/03/2015 8:31 pm bp-7d2c48e8-54f3-45d6-9db7-e5ac12150303 3/03/2015 8:20 pm CD436673-E770-42B6-AB3C-CAE4D9B44861 3/03/2015 8:15 pm bp-04b352ac-bd56-4ed8-a468-a20102150303 3/03/2015 8:12 pm bp-c3273808-c619-42b1-b861-8ef782150303 3/03/2015 8:11 pm bp-8a03c1f6-66f0-489b-9ff2-9df872150303 3/03/2015 8:09 pm 8498800F-1087-4C64-9743-86E343C8F6F2 2/03/2015 8:28 pm bp-7ccf9ed5-b208-4562-b761-d37c82150302 2/03/2015 8:25 pm CC9959C3-08F2-4FAE-A67F-C4880FC2C61A 2/03/2015 8:15 pm 059744DF-484A-4BE1-BA2B-22E8ADDB7E90 2/03/2015 8:09 pm bp-72494da6-03a1-42f6-ace9-afc1a2150302 2/03/2015 7:51 pm E297F14D-BC45-4A33-8EAC-79BF3640E0F4 2/03/2015 6:07 am bp-4e7b506f-197f-4cba-9a1f-60b802150225 25/02/2015 6:53 pm F735F651-563D-4B5F-9F64-E3B7D01EAA4F 22/02/2015 6:17 pm bp-20b09202-6df2-4bec-9e9f-7dbbf2150220 20/02/2015 5:16 pm 98CA26AE-EAD4-4992-907D-4825C4CAEB2B 20/02/2015 5:16 pm bp-b1ecffc7-84cf-4ef5-94dd-bdb6c2150215
That crash by me reading of the bug is caused by a facebook photo uploader pluygin. It is no longer supported by facebook.
The Firefox guys landed a fix, but for reasons of their own refused to back port it to Version 31. I suggest you use the beta here https://www.mozilla.org/en-US/thunderbird/channel/ until the next version is released in May.