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I am losing my emails after 2 weeks

  • 1 (رد واحد)
  • 2 have this problem
  • 3 views
  • آخر ردّ كتبه Matt

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I am losing all my emails on my IMAP server after two weeks. In my settings under Synchronize and Storage I have ticked the box do not delete emails but I am still losing them can anyone help me with this problem.

I am losing all my emails on my IMAP server after two weeks. In my settings under Synchronize and Storage I have ticked the box do not delete emails but I am still losing them can anyone help me with this problem.

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what retention policy does your mail provider have? So auto age mail and delete it based on age. As IMAP is synchronized it is possible to the server or another device like a phone to delete the mail and have that also occur in Thunderbird, regardless of local settings

Modified by Matt