This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Right Click & Help Menu Issues

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

jeskes
jeskes
more options

Recently I have noticed that the right click does not work on the bookmarks toolbar at the top of the window and I also cannot click "Help" at the top even though the other menus open fine.

I have tried Safe Mode, as well as disabling all add-ons and resetting Firefox. I can't see what version I have because I can't click the Help button. I have attached what it does when I right click on the bookmarks toolbar. It pops up a little square and nothing else.

I also just updated to the lastest version of Firefox and it hasn't fixed the issues.

Recently I have noticed that the right click does not work on the bookmarks toolbar at the top of the window and I also cannot click "Help" at the top even though the other menus open fine. I have tried Safe Mode, as well as disabling all add-ons and resetting Firefox. I can't see what version I have because I can't click the Help button. I have attached what it does when I right click on the bookmarks toolbar. It pops up a little square and nothing else. I also just updated to the lastest version of Firefox and it hasn't fixed the issues.
Attached screenshots

Modified by jeskes

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.