This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Password manager does not keep password on file at times.

  • 1 (رد واحد)
  • 3 have this problem
  • 12 views
  • آخر ردّ كتبه Zenos

apdondo
apdondo
more options

I have 4 email accounts on Thunderbird. Upon opening Thunderbird, at times, the password manager responds that the password has to be r-entered. I have to re-input the password for that email account, sometimes often. The password manager does not hold this information regardless that I check the box for "password Manager" to remember password.

I have 4 email accounts on Thunderbird. Upon opening Thunderbird, at times, the password manager responds that the password has to be r-entered. I have to re-input the password for that email account, sometimes often. The password manager does not hold this information regardless that I check the box for "password Manager" to remember password.

All Replies (1)

Zenos
Zenos
more options

If your connection is unreliable, Thunderbird may attempt to login and fail. It may assume that the failure is due to an invalid password, and so asks you to re-enter it.

Does it actually store the password? You can check here: Tools|Options|Security|Passwords→Saved Passwords

Modified by Zenos