This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will NOT load, OR uninstall. Error message says "could not load xpcom".Directions say to uninstall and reload a fresh copy of Firefox.

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه philipp

susanb54
susanb54
more options

Have attempted many times to uninstall using Programs and Features Windows Vista SP2 but uninstall is never launched, hard drive light isn't on and just sits. Also tried to uninstall in safe mode but got same results.

Have attempted many times to uninstall using Programs and Features Windows Vista SP2 but uninstall is never launched, hard drive light isn't on and just sits. Also tried to uninstall in safe mode but got same results.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, please see if it is working with the full downloader from https://www.mozilla.org/firefox/all/ - just try installing it on top of your current setup.