This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

selected safe mode, where's my bookmarks?

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 15 views
  • آخر ردّ كتبه cor-el

more options

after update, then reboot, I was forced ("x" generated that I have to choose) to select. I selected "Safe Browsing" instead of "default". Instead of my old looking Firefox, I get a brand new browser with absolutely no bookmarks. I need my bookmarks. Virus? I've no "quit" under top right menu. Refresh doesn't restore.

after update, then reboot, I was forced ("x" generated that I have to choose) to select. I selected "Safe Browsing" instead of "default". Instead of my old looking Firefox, I get a brand new browser with absolutely no bookmarks. I need my bookmarks. Virus? I've no "quit" under top right menu. Refresh doesn't restore.

All Replies (2)

more options

HI michaelyuen, The Firefox Refresh is also the name of the old Reset button where the current Firefox profile will be restored to the defaults. If this is what you mean by refresh, then there should be a folder titled "Old Firefox Data".

However if you are also referring to private windows, the bookmarks are still accessed from the bookmarks menu.

Does this help or are they still missing?Recover lost or missing Bookmarks

more options

Did you use the Profile Manager to switch to another profile?